NOTICE OF PRIVACY

In accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, Bokanova Dental Center provides you with the following privacy notice.

 

Bokanova Dental Center is responsible for the use and protection of your personal data. In this regard, and in compliance with the legal obligations established in the Federal Law on Protection of Personal Data Held by Private Parties, this document informs data subjects about the information collected from them and the purposes for which such information will be used.

 

Furthermore, we inform you that Bokanova Dental Center is located at:

 

Plaza Paraíso Caribe, Playa del Carmen, Quintana Roo.

 

The personal data collected from you will be used for the following purposes, which are necessary to fulfill our relationship with you and to attend to the services and/or requests you make:

 

To provide better service.

To carry out the purposes described in this privacy notice.

We will collect and use the following personal data for the aforementioned purposes:

 

Name

Email address

Reason for visit

 

Additionally, we inform you that your personal data will not be shared with any authority, company, organization, or person other than us, and will be used exclusively for the purposes indicated.

 

You have the right to know at any time what personal data we have about you, how we use it, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification). Similarly, you have the right to request the erasure of your information from our records or databases when you consider that it is not being properly used (Cancellation). You also have the right to object to the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

 

To exercise any of the ARCO rights, you must submit the respective request through the following email address:

management@bokanova.mx

 

The aforementioned email address will also serve to inquire about the procedure and requirements for the exercise of ARCO rights. However, the request to exercise these rights must contain the following information:

Name, phone number, reason for the request, signature

 

The response to the request will be provided within the following period: 20 business days, and it will be communicated in the following manner:

Via email

 

The contact information of the person or department responsible for processing ARCO rights requests is as follows:

 

a) Name of the responsible party: Customer Service

b) Address: Av. Cuauhtemoc 38, Amatitlan, Cuernavaca, Morelos

c) Phone number: 7773125711

 

It should be noted that at any time, you can revoke your consent for the use of your personal data. Similarly, you can revoke the consent that you may have given us for the processing of your personal data. However, it is important to note that not all requests can be immediately fulfilled or result in the immediate cessation of use, as we may be legally obligated to continue processing your personal data. Additionally, you should consider that revoking your consent for certain purposes may result in us being unable to continue providing the requested service or terminating our relationship with you.

 

To revoke the consent granted or to limit the disclosure of your personal data, you must submit the respective request through the following email address:

management@bokanova.mx

 

Likewise, you can request information on the procedure and requirements for revoking consent, as well as limiting the use and disclosure of your personal information.

 

In any case, the response to your requests will be provided within the following period: 2 weeks.

 

This privacy notice may undergo modifications, changes, or updates due to new legal requirements, our own needs related to the products or services we offer, our privacy practices, changes in our business model, or other causes. Therefore, we commit to keeping you informed about any changes that may occur to this privacy notice. However, you can request information on whether the notice has undergone any changes through the following email address:

management@bokanova.mx

 

Name and signature of the data subject

Last update: 07/07/2023